Privacy Policy
We at Joy Market Botique respect your privacy and are committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, how we store and safeguard it, and when we share it with third parties.
What we collect
- Personal details you provide when registering, placing an order or contacting us (name, email, phone number, address, payment details).
- Browsing data such as pages visited, time spent, and items added to cart.
- Payment information processed through secure gateways (credit/debit card numbers, bank details).
- Cookies and similar technologies that help us personalize your experience and analyze traffic.
How we use your data
- To process and deliver your orders accurately and efficiently.
- To communicate order status, shipping updates, and promotional offers (only with your consent).
- To improve our website, product range, and customer service.
- To comply with legal obligations and resolve disputes.
How we store and protect your data
- All personal data is stored on secure servers in India with encryption and access controls.
- Payment information is handled by PCI‑DSS compliant payment gateways; we do not store card numbers.
- We retain data only as long as necessary for business and legal purposes.
Sharing with third parties
- Shipping couriers (e.g., India Post, Blue Dart) receive your address and order details to deliver your purchase.
- Payment gateways receive your payment details to process transactions; they are separate entities and not part of our data store.
- We do not sell or rent your personal information to any other third party.
Cookies and tracking
- We use cookies to remember your cart, preferences, and to analyze site usage.
- You can disable cookies in your browser settings, but this may affect site functionality.
Contact us
If you have any questions or concerns about your personal data, please contact us at the email address provided on our website or through the contact form. We will respond promptly and address any privacy-related requests.
